Car Rental Information: Tommy Trips and Partners

At Tommy Trips, we offer a wide range of vehicles from trusted partner companies. Our rental options are designed to meet various needs and budgets. Below, you’ll find all the key information you need to know about renting with us.

Vehicle Categories and Deposits

We offer cars with different deposit requirements:

Deposit	Car Type
€0	Basic cars
€100-€200	Mid-range
€1000	High-end vehicles

Note: The deposit amount is the maximum you might pay in case of an incident, not an automatic charge.

Deposit Payment Methods

The following methods of payment are accepted:

• Credit cards (most common)
• Debit cards (for some vehicles)
• Cash (limited availability)

Note: If you pay by card, refunds can take up to 20 business days to process, especially if your bank is outside Spain.

Insurance and Responsibilities

The main insurance is a shared responsibility type. This means:

• For basic cars (€0 deposit): You’re generally not liable for accident costs, except in specific situations.
• For other categories: Your maximum liability is the deposit amount.

What’s Typically Covered:

• Accidents caused by others
• Natural disaster damage
• Vehicle theft (not personal items)
• Roadside assistance
• Third-party damages

When You Might Lose Your Deposit:

• Parking in prohibited areas (e.g., yellow lines, disabled spots)
• Speeding tickets or other traffic fines
• Interior damage (e.g., burns, nail polish stains)
• Lost keys or documents
• Returning the car with less fuel than received
• Damaging the car’s underside on unpaved roads
• Visible damage from careless parking or high-speed driving
• Leaving valuables in the car (we’re not responsible for theft)
• Getting the car locked in a parking garage past closing time

Additional Insurance Options

If you want extra peace of mind, many rental companies offer additional insurance options:

1. Collision Damage Waiver (CDW): Reduces your financial responsibility for damages to the vehicle.
2. Supplementary Liability Insurance (SLI): Provides extra third-party liability coverage.
3. Full coverage options: These can cost an additional €8 to €12 per day (ask about this option).

These additional coverages often include protection for parts not covered by basic insurance, such as tires, windshields, and mirrors. Always read the terms carefully and consider whether your personal auto insurance or credit card benefits already provide similar coverage.

Age Requirements and Exceptions

In general, our car rental age requirements are as follows according the rental company and car type

Minimum driver’s age	Driving licenve
23-26 years old	2-5 years

Important: No provisional driver’s licenses are accepted under any circumstances.

In special cases, we can make exceptions with an additional fee to cover insurance. Please ask us for more details if this applies to you.

Important Reminders

1. Always read your rental agreement carefully before signing.
2. Inspect the car for damage before and after your rental period. Take photos if needed.
3. Follow all traffic laws and drive responsibly.
4. Keep all car documents safe during your trip.
5. Report any accidents or incidents immediately to our team or the rental company.
6. Never drive under the influence of alcohol, drugs, or medications that impair your ability to drive safely.

Final Advice for a Smooth Rental Experience

• Always keep valuables with you or store them securely in the trunk (we recommend avoiding leaving items visible inside the car).
• Carry your car keys with you at all times and keep them in sight to avoid losing them.
• Be aware of parking garage closing times to prevent your vehicle from being locked inside overnight.
• Understand that you’re responsible for any unauthorized drivers who use the vehicle.

By following these guidelines and understanding our policies, you’ll help ensure a smooth and enjoyable rental experience with Tommy Trips! If you have any questions or need further clarification, don’t hesitate to contact our team.

Best regards,
Tommy Trips Reservations Team and Collaborators